URxProbablyRxight
Meds & Counsel without Patience for Patients
Ever heard of Dick’s Last Resort? Never been to the restaurant myself, but I love the concept. It’s like the court jester in medieval times being able to tell the King the harsh truth since everything he said was in—you guessed it—jest. Why has no pharmacy taken up this business practice? If patients expect harsh but fair truth from the pharmacy team, they’ll accept it readily.
Welcome to URxProbablyRxight. The pharmacy of the future where we provide “Meds & Counsel without Patience for Patients.”
ReTell Pharmacy
[Tech]: “Kay, you see these new Pen Needle Ultiguard Safe Pack pen needles we got in yesterday? They’ve got a built-in sharps container.”
[Tech 2]: “That reduplication was redundant. But, yeah, I heard about them on a pharmacy podcast I listen to.”
[Tech]: “Heard on a podcast you listen to. That’s, like, triple redundant.”
[Tech 2]: “Touché.”
[Tech]: “Was it the ReTell Pharmacy podcast?”
[Tech 2]: “With Mitch Lee, PharmD. That’s the one. Not that there’s lots of others to choose from.”
[Tech]: “You’re not alone. I started listening about a month ago.”
[Tech 2]: “I’ve been listening since the beginning. Must be close to 200 episodes by now.”
[Tech]: “If you’ve been listening so long, why hasn’t Mitch called me out as Tech-of-the-Week?”
[Tech 2]: “You mean you never got the box of pen needles they sent you, like, a month and a half ago?”
[Tech]: “You’re so full of shit.”
[Tech 2]: “Come on, Lesley. If I nominated anyone here, you really think it’d be you?”
[Tech]: “Well it wouldn’t be Jaycee. She annoys you with her constant rehashing of every patient interaction. Dillon’s got his infinite pet-peeves. And Owen’s constant questions. Shall I continue?”
[Tech 2]: “Well, now I’m interested to hear what you think your annoying trait is.”
[Tech]: “Suppose it would have to be my brutal honesty.”
[Tech 2]: “Your honesty?!”
[Tech]: “Good, we’re in agreement.”
[Tech 2]: “I’m not agreeing with you, I was—”
[Tech]: “The hell with Tech-of-the-Week. Mitch would name us Pharmacy-of-the-Millennium if we emailed him even a fraction of the shit we say to patients in a single day. He’d probably want to come work here.”
[Tech 2]: “Be one heck of a commute from Nashville. But, yeah, we’ll trade Roger for Mitch.”
[Author’s note:] Since the publishing of this post, the podcast ReTell Pharmacy has ceased releasing episodes.