URxProbablyRxight
Meds & Counsel without Patience for Patients
Ever heard of Dick’s Last Resort? Never been to the restaurant myself, but I love the concept. It’s like the court jester in medieval times being able to tell the King the harsh truth since everything he said was in—you guessed it—jest. Why has no pharmacy taken up this business practice? If patients expect harsh but fair truth from the pharmacy team, they’ll accept it readily.
Welcome to URxProbablyRxight. The pharmacy of the future where we provide “Meds & Counsel without Patience for Patients.”
Vaccine (Un)Preparedness
[Rph]: “My name’s Roger. Will you verify your date of birth, please, Mrs. Burchcamp?”
[Patient]: “March 19, 1941. Now this is the Shingles vaccine, right? Not the COVID—I already got all 4 COVID shots.”
[Rph]: “Yes, ma’am, it’s your second shingles shot. Now, I’ll just need to get right up here to your deltoid.”
[Pt]: “This high enough?”
[Rph]: “Not even close. Need to get about 6 inches higher.”
[Pt]: “I didn’t know it needed to be up that far.”
[Rph]: “It goes the same place as the first shingles vaccine you got 2 months ago … and the same place as those 4 COVID shots.”
[Pt]: “Sorry. Little chilly out today. Had to put on long sleeves.”
[Rph]: “It’s, like, 95 degrees outside!”
[Pt]: “My daughter and I had breakfast at Bob Evans at 6:15 this morning. They keep it chilly in there. I wasn’t expecting to come here.”
[Rph]: “You made an appointment. How could you not be expecting to come here?”
[Pt]: “I had an appointment?”
[Rph]: “Yes ma’am, you did. Are you able to, maybe, take that top off. Or just slip your arm out?”
[Pt]: “I’m an old lady—I’m not wearing a bra. You know old ladies never wear bras, don’t you.”
[Rph]: “I must admit I did not know that … and frankly do not want to know that.”
[Pt]: “Do you have a gown or robe I can put on?”
[Rph]: “Ahh … no. This isn’t a doctor’s office. And we’re certainly no spa!”