URxProbablyRxight
Meds & Counsel without Patience for Patients
Ever heard of Dick’s Last Resort? Never been to the restaurant myself, but I love the concept. It’s like the court jester in medieval times being able to tell the King the harsh truth since everything he said was in—you guessed it—jest. Why has no pharmacy taken up this business practice? If patients expect harsh but fair truth from the pharmacy team, they’ll accept it readily.
Welcome to URxProbablyRxight. The pharmacy of the future where we provide “Meds & Counsel without Patience for Patients.”
Two Kinds of Pharmacists
[Tech]: “Can somebody help me find this prescription, please?”
[Rph]: “Which one you searchin’ for, Kay?”
[Tech]: “An atenolol for Riddenbottom.”
[Rph 2]: “Ohh, I’ve got that one right here . . . somewhere. Here you go.”
[Tech]: “Thanks, but mind hanging all those up so I can find them? I shouldn’t have to go on a wild goose chase for every prescription.”
[Rph 2]: “Yeah, yeah, yeah.”
[Rph]: “There’s two types of pharmacists in this world, Roger.”
[Rph 2]: “Can’t wait to hear this.”
[Rph]: “Those who put checked prescriptions immediately in the bag, and those who line ‘em up for later.”
[Rph 2]: “Obviously I’m in the latter group.”
[Rph]: “And then there’s me . . . who does it the correct way.”
[Rph 2]: “Wow, Marianne! The ‘correct’ way, huh?”
[Tech]: “She’s right.”
[Tech 2]: “I agree!”
[Rph 2]: “Nobody asked you, Harrison. But since everyone else is weighing in, what’s your thought, Jaycee?”
[Tech 2]: “Wow! I can’t say anything, but then you go and ask her?”
[Tech 3]: “Sorry, Roger, but they’re right. There’s a Will-Call section for a reason. We shouldn’t have to go searching elsewhere. Put it in a bag, and hang it up, already!”
[Rph 2]: “Didn’t realize this was such a contentious issue. Tell you all what—I’m gonna take a 10-minute break to think this over. I’ll bag these all up when I get back.”