URxProbablyRxight
Meds & Counsel without Patience for Patients
Ever heard of Dick’s Last Resort? Never been to the restaurant myself, but I love the concept. It’s like the court jester in medieval times being able to tell the King the harsh truth since everything he said was in—you guessed it—jest. Why has no pharmacy taken up this business practice? If patients expect harsh but fair truth from the pharmacy team, they’ll accept it readily.
Welcome to URxProbablyRxight. The pharmacy of the future where we provide “Meds & Counsel without Patience for Patients.”
Handicap Placard
[Tech]: “How can I help you?”
[Patient]: “Yeah, just need to get this filled.”
[Tech]: “Sure. Ohh, this is for a handicap placard. You’ll need to take this to the DMV.”
[Pt]: “DMV?”
[Tech]: “Yeah, you’ll need to take this to the DMV. They’ll take care of you there.”
[Pt]: “What’s a DMV?”
[Tech]: “You know, where you get your driver’s license, or, umm, a handicap placard.”
[Pt]: “Ohh, you mean the BMV?”
[Tech]: “Sure.”
[Pt]: “Wait, were you saying ‘D’ as in ‘Dog’?”
[Tech]: “Yeah.”
[Pt]: “I’ve never heard of a DMV.”
[Tech]: “They’re the same things. I think one state even has an RMV. I think that’s a Registry of—”
[Pt]: “I’ve only been to the BMV.”
[Tech]: “Okay, well, that’s where you need to bring this.”
[Pt]: “But it’s a prescription. I’m supposed to give a prescription to the car people?”
[Tech]: “Sounds a bit silly when you put it like that.”
[Pt]: “I don’t need it today. You sure you can’t just order one for me?”
[Tech]: “Positive.”
[Pt]: “Well where’s the closest BMV, then?”
[Tech]: “There’s a DMV about a mile or so down the road. Just take a left out the parking lot and it’ll be on your right.”
[Pt]: “Nevermind. I’ll Google it.”
[Tech]: “Alright. You have a good day.” “Did you hear that conversation, Lesley?”
[Tech 2]: “You always get the good ones, Jaycee.”
[Tech]: “I was right about everything I said, though, right?”
[Tech 2]: “I don’t know, but it was definitely wrong of you not to insult her ability to park. You remember where you work, right?”
[Tech]: “What do you mean?”
[Tech 2]: “You’re telling me you’ve never noticed that—even though handicap spots are often bigger than regular spots—that, in the history of the world, no car has ever been parked fully inside the lines of one?”
[Tech]: . . .
Very true.