URxProbablyRxight
Meds & Counsel without Patience for Patients
Ever heard of Dick’s Last Resort? Never been to the restaurant myself, but I love the concept. It’s like the court jester in medieval times being able to tell the King the harsh truth since everything he said was in—you guessed it—jest. Why has no pharmacy taken up this business practice? If patients expect harsh but fair truth from the pharmacy team, they’ll accept it readily.
Welcome to URxProbablyRxight. The pharmacy of the future where we provide “Meds & Counsel without Patience for Patients.”
Where’s the Restroom?
[Tech]: “Hey, Mr. Morris. What can I do for you today?”
[Patient]: “Hey, nice to see you, Jaycee. Wife tells me I got one prescription to pick up for her.”
[Tech]: “Well let’s see if she’s right. Remind me of her date of—?”
[Man Barges In]: “Where’s the restroom!?”
[Tech]: “Be right with you sir.” “Her date of birth, Mr. Mor—”
[Barger]: “Just wanna know where the toilet is.”
[Tech]: “Sorry, Mr. Morris. Give me just a sec?”
[Pt]: “No problem, Jaycee.”
[Tech]: “You now have my full attention, sir. How can I help you?”
[Barger]: “You got a restroom in here?”
[Tech]: “Nope. We just got a sink back here in the pharmacy.”
[Barger]: “What? There’s no restroom in this store?”
[Tech]: “Oh, in the store, yes. I think we have to, legally.”
[Barger]: “Well, where is it!?”
[Tech]: “Men’s or Women’s?”
[Barger]: “Men’s. Come on—I’m gonna piss my pants.”
[Tech]: “Well we don’t want that. Men’s room is right next to the Women’s.”
[Barger]: “And where the hell’s the Women’s!?”
[Tech]: “Right next to the Men’s. What aren’t you understanding?”
[Barger]: “I ain’t understanding why you won’t point me to the damn pisser!”
[Tech]: . . .